Change the start-date for just one Participant's Experience
It's possible to change a Participant's First Day at Work for one Experience only, without
- having to edit and import new user data from a file or your HRIS
- affecting other Participants going through the same Experience
This is a great feature for temporary situations, e.g. a person's start-date changing, or them being on sick leave for part of an Experience and needing an extension.
How to change a Participant's start-date in one Experience
- Go to the Experience you wish to change, and Scroll down to the “Participants” list.
- Click the Participant whose start-date you want to change.
- This opens a window showing this participant's individual experience. Any changes you make here will only affect this experience, for this Participant. It won't change anything in the permanent data Dado holds on this Participant.
- Click on the anchor date at the top left. For instance, in an onboarding Experience, this would be the employee's first day at work.
- Select your new date in the window that appears, then click "Update".
- You'll be given the option to also choose a new default start time for the experience. This will be the time that Tasks and Messages are sent, and Automations triggered – unless you've manually overridden these settings for a particular Task/Message/Automation. If you don't want to change this time, just leave what's there at the moment and click "Update"
- Click "Save" in the bottom right.
- Dado will automatically reschedule any upcoming Tasks, Messages or Automations to reflect this new start-date. Completed Tasks/Messages/Automations will not be moved. These changes will only happen for this one Participant. All other Participants' Experiences are unaffected.
- Note: Any messages that have been sent, tasks that have been started, and automations that have been run will not be repositioned when you change the start date. Please refer to this article to learn how you can adjust them.
Additional Considerations
Note: Changing the participant’s start date in Dado will not change their start date in your HRIS, ATS or any other data sources for Dado. Dado will display a disclaimer to reflect this discrepancy.
We strongly recommend also updating these dates in your data sources, unless you have a special reason to have the dates in Dado diverge (such as a new joiner has jury duty in the first week after their contract starts).
Other changes to a Participant's Experience
It's also possible to make other changes that affect just one Participant: