How to make Dado Experiences adapt based on employee responses
Dado Experiences can be personalized based on employee data, but also on the responses employees give to Tasks earlier in the Experience.
This video offers a walkthrough of setting up an Experience so the later Messages, Tasks and Automations adapt based on employee responses:
Whatever your specific use case, setting this up requires the same steps:
- Send subtask responses to a custom Dado field: you'll need to store the employee responses in a data field, so you can use them to tailor the later stages of the Experience
- Add segments (also known as Target Audiences) to the subsequent Timeline items: any item you want to be tailored based on the employee's earlier response will need to be set up with segments. Open the item's Audience & Completion tab (Audience for Automations) and create a segment whose Participant Filters use the field from the first step.