Reports for Moments
Contents
Open and click reporting
After a moment is sent, the Moments index page shows real-time reporting of some key info:
- Sent: number of moment successfully sent
- Opens: how many recipients have opened the moment
- Note: this is counted per recipient. If the same person opens the moment twice, it will still be counted as just 1 open
- Clicks: how many recipients have clicked a link or subtask in the moment
Bounces
You can also see a count of the number of moments that bounced. This number also includes any users to whom Dado couldn't sent the Moment, because they don't have a Work Email Address set in Dado.
Clicking on the number will open a modal giving you more details.
Sub-task reporting
Clicking 'Download report' will give you access to a CSV report, that includes the following info for each recipient:
- which target audience they belonged to
- when they last opened the moment
- when they last clicked the moment
- For each sub-task:
- whether they have completed the sub-task
- if the sub-task is an answer question/choose option sub-task: the information they submitted for this sub-task