Microsoft Teams integration

Contents


What can you do with a Dado <> Teams integration?

The Dado <> Teams integration allows you to:
  • Send messages, tasks and reminders to employees via Teams
  • Let employees complete certain tasks directly in Teams

What data is exchanged between Dado and Teams?

Dado connects to Teams via a Dado app in the Teams app store. When you add this app to your Teams workspace, a Dado bot joins your workspace, through which Dado accesses Teams.
Teams data that is accessible to Dado

The following data is accessible when the app is installed according to the instructions below.

  • A full list of users in your Teams workspace, including their name, display name, preferred language and email address
  • The members of each Team in your workspace

Dado data that is accessible to Teams
  • the full content of any task or message that you have set to send via Teams
  • the response to any Dado sub-task that is completed via Teams (eg data input by a user into an 'Answer question' sub-task)

Permissions requested by Dado

Dado requests the following permissions:
  • identity: allows the bot to access user profile information such as name, email address, and preferred language.
  • messageTeamMembers: allows the bot to send messages to Teams users

In addition, the Dado bot uses the personal scope in Teams, which enables it to send direct messages to Teams users.

Important: Dado does NOT ask for any access to messages your employees write within Teams.


How to set up the Teams Integration

You must have admin permissions in your organization's Teams account, to be able to set up this integration.

For Dado to be able to send tasks and messages to every relevant member of your organization, the Dado Teams app must be installed globally for all Teams users who will be contacted by Dado. (This could be all employees in your organization, or just a sub-set, if you'll be using Dado only with certain departments/divisons). You can do this using Teams' App Setup Policies.


  1. Go to the App Setup Policies page in your Teams account
    1. If you cannot access this page, you'll need to ask someone with admin permissions to complete the rest of this set-up
  2. Click on the relevant policy in the table under 'Manage policies'
    1. If Dado will be used across your organization, choose the relevant Global policy

    2. If Dado will only be used for one department or part of your organization, choose the relevant policy for that group – or set up a new policy specific to that group

  3. A new screen will load, giving details of the selected policy. On this screen, click the Add apps button in the Installed apps section

  4. In the sidebar, search for 'Dado'. Hover over the Dado search result and click the Add button

  5. Click the Add button at the bottom of the side-bar

  6. Click the save button at the bottom of the main screen.

  7. You're done! You will know the integration has been successfully set up because an introduction message will be sent to all Teams users:

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